Patient Payments
The smarter + simpler approach to patient payments
As health organizations become more reliant on patient payments, it’s time for a better payment experience — for both patients and providers.
Waystar’s Patient Payments solution makes it easier for patients to understand, plan, and pay for medical care. Our AI-powered software brings simplicity and transparency to the patient financial journey with:
- Personalized, omni-channel communications
- Intuitive, behavior-based statements
- Streamlined collections + self-service options
- Automated, daily reconciliation
See how a smart healthcare payments software platform can help you realize more revenue, reduce costs, and foster higher patient satisfaction.
The Waystar difference
One platform. One seamless solution.
Simplify patient payments with a single integrated software platform. From pre- to post-service, every payment channel is centralized and easily accessible, with automated posting and reconciliation.
No matter how many locations you have or how complicated your system, our software platform helps you seamlessly increase collections, efficiency, and satisfaction with:
- Purpose-built infrastructure to power all patient payments and communications
- Intuitive, behavior-based statements based on preferred methods + history of interaction
- Simplified statements and affordable, self-service payment options to empower fiscal decisions
- Digital estimates delivered to patients prior to service that link directly to the PatientWallet for fast, easy payments
- Easy, reliable integration with your existing systems
- Payment analytics that track digital adoption, paper suppression, and visibility into the most effective
payment channels
Sources:
1 Piedmont Healthcare case study (2024)
2 Waystar data
TRUSTED BY HEALTHCARE LEADERS NATIONWIDE
Piedmont + AnMed thrive with a trusted partner
From seamless implementation to award-winning client support, we are honored to support our clients as they care for their communities.
Panel: Navigating the healthcare payments maze
Discover how smart software helps healthcare organizations focus more on what matters: caring for patients.
Piedmont enhances patient financial care
Hear how Piedmont has significantly improved financial and administrative processes to deliver better patient financial experiences.
Enhancing the human touch in healthcare
Waystar’s software platform is designed to make healthcare payments more human for both providers and patients.
Piedmont + AnMed thrive with a trusted partner
From seamless implementation to award-winning client support, we are honored to support our clients as they care for their communities.
Panel: Navigating the healthcare payments maze
Discover how smart software helps healthcare organizations focus more on what matters: caring for patients.
Piedmont enhances patient financial care
Hear how Piedmont has significantly improved financial and administrative processes to deliver better patient financial experiences.
Enhancing the human touch in healthcare
Waystar’s software platform is designed to make healthcare payments more human for both providers and patients.
Piedmont + AnMed thrive with a trusted partner
From seamless implementation to award-winning client support, we are honored to support our clients as they care for their communities.
Panel: Navigating the healthcare payments maze
Discover how smart software helps healthcare organizations focus more on what matters: caring for patients.
Maximize collections
+ increase loyalty
Waystar’s Patient Payments solution transforms data from millions of transactions into improved financial outcomes, consistently identifying ways to strengthen patient engagement and payment rates.
Benefits you and your patients can expect immediately:
- A single, simplified monthly statement per patient with multiple, convenient
payment options - Effective, propensity- and preference-driven communications via email, text, and paper
- Modern, easy-to-use tools which result in fast, reliable payments
- Automated posting and reconciliation for improved efficiencies
- A single, simplified monthly statement per patient with multiple, convenient
“ With an end-to-end solution like Waystar, SCP Health is well-equipped to increase digital engagement with our patients, drive self-service payments, maximize our team’s productivity, and address ongoing cost pressures. ”
End-to-end solutions to deliver better patient financial care
Patient Payments is just one solution in Waystar’s end-to-end software platform that can empower your team to collect fuller reimbursement while boosting patient loyalty. Explore the solutions below to find out how you — and your patients — can get even more out of Waystar.
Complementary Solutions
Price Transparency | Advanced Propensity to Pay | Patient Estimation | Agency Manager | Charity Screening
Industry excellence
Resources
Insights to transform patient payments
4 strategies to help your team + your patients break through the billing haze
Piedmont’s way forward: Health system sees $10M payment lift
Patient payments breakthrough: How to hit a 60%+ self-service pay rate
5 tactics to overcome patient payment complexities
Speak with a Patient Payments expert
Looking for strategies to improve payments while delivering better patient financial care? We can help.
